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Our Accessibility Policy

At Palmas, we aim to extend a genuine hospitality experience to guests and visitors of all abilities. 

Although our three-story hotel does not have elevators, we offer four ADA-compliant guest rooms located on the first floor of the property. These rooms are outfitted with visual alarms for the safety of hotel guests who are hearing impaired. Wheelchair accessible ramps are located throughout the resort to access the restaurants. We welcome service animals who weigh 35 Lbs or less for a non-refundable $150 USD fee for the entire stay. Our resort's family pool is also ADA compliant.

Our goal is to make it as effortless as possible for everyone, including people with hearing or vision loss, or any other disability, to access information about our hotel and to book a stay. If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you.

Phone: 787-665-0195
Email: info@wyndhampalmas.com
Mailing Address: 170 Candelero Drive, Humacao, PR 00791

We are committed to providing an easy-to-use online experience for all guests, and believe that every website visitor, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to research our site online at www.wyndhampalmas.com.

To ensure this, Wyndham Palmas Beach & Golf Resort complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at info@wyndhampalmas.com.

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.

In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

Browser Help

Optimize the way you view your web browser. If you are experiencing difficulty reading the Wyndham Palmas Beach & Golf Resort website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:

Find out more about the accessibility features of these leading Internet Browsers through the links below:

  • Mozilla Firefox : Click here for Mozilla Firefox Accessibility Features
  • Google Chrome : Click here for Google Accessibility Features
  • Internet Explorer : Click here for Microsoft Internet Explorer Ease of Access Options
  • Apple Safari: Click here for Apple Accessibility Support

Hotel Website Accessibility Features

The website for Wyndham Palmas Beach & Golf Resort was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

  • Navigation Shortcuts

To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

  • Structured, Semantic Markup

HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation.

  • Images Visibility

All content images include descriptive ALT attributes.

Standards Compliance

The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Accessibility Software and Services

The following free tools and services are available to assist you with viewing and interacting with our hotel website:

  • Click here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
  • Click here for Web Page Backward Compatibility Viewer, a tool for viewing web pages without a variety of modern browser features.